FAQ

Bring two towels (one under the seating, the other one for drying) and plenty of water.

Please take a thorough shower before visiting. Have a towel underneath your seating so that no skin touches the wood. That’s how we can assure the long life of the sauna.

In the sauna, only throw fresh water on the stove. 

There must always be wood in the oven, let the captain know if more wood is needed. 

Please don’t scream or yell around the sauna to respect the neighbourhood. 

We have a sauna and that’s pretty much it. There is a dressing room to change clothes and store your things. Please have your swimming suit ON before the session so you are ready to start right away and enjoy a full hour (our tiny spare room should only be used for storage and to change clothes AFTER the sauna to avoid queues.

You can pay via mobile pay or credit card online when you book.

If there are other people in the sauna with you (and your friends), please keep your conversations quiet. Sauna cultures are different, some come to be in calm and see it as something meditative, others as social event. It’s important everyone is respected.

Swimming is allowed only in the official swimming areas of Copenhagen. 

Bring plenty of water or your other refreshing beverage. Mind though, that too much alcohol and sauna do not go together. Be mindful.

Only good quality natural oils and only if you know the allowed water to oil ratio. Ask our captain and the other attendees before.

Free cancellation until 48 hours prior to arrival.
Late cancellations will be fully charged. This fee does not apply if the customer is cancelling and booking a new slot on the same day.

If you’ve made an account when booking, you can cancel the booking yourself in the Account > Bookings page. 

It’s easiest to cancel your original booking (via the confirmation email link or by logging in on our website) and just create a new booking. Just make sure there are enough spots left if you want to book again. 

If there is less than 48 hours and you want to move your booking on the same day, send us an email at [email protected] and we’ll do our bests to change your booking.

We are a sauna but also a boat. Our ability to operate on the canals depends a lot on the weather conditions and sometimes technical limitations. 

• Ensuring everyone’s safety during the sauna session is our top priority. In accordance with the Danish Maritime Authority’s regulations, we have established the following safety guidelines for all passengers:

  • The boat does not sail on open waters.
  • Passengers should remain seated if the boat encounters waves.
  • During the sauna tour, customers may sit in the sauna or take a break on the front platform.
  • Jumping/Swimming from the boat is not allowed.
  • Passengers must maintain balanced weight distribution on the boat, with a maximum of two passengers outside at any time.
  • If the wind speed exceeds 30 km/h, the sauna trip will be cancelled.
  • A fire extinguisher, life vests, and a first aid kit are available in the changing room.
  • Stay hydrated and avoid using the sauna if you feel unwell.
  • Exit the sauna immediately if you feel dizzy or unwell.
  • Only clean water should be used on the sauna oven – do not add essential oils or other substances.